Business today is fast paced and keeping up with changes while being in a place of transition produces overwhelm and uncertainty. As a small business uncertainty is a risk factor that may quickly derail the atmosphere and operations. It may also add a level of toxicity to the workplace that takes time and effort to eradicate.
It is important to invest time and money in processes that benefit the long term feasibility of a small business. Investing in the services of a change manager will serve a small business in terms of endurance and durability well into the future.
When your business is in transition a change manager is able to assist in 4 areas.
- Communications on time every time.
Keeping the lines of communication open and encouraging employees to participate in the change dynamic is vital. Change managers are able to carry this out throughout the process.
- Managing the flow of information.
Keeping the flow of information and the scope of the change in bite sized chunks is crucial. Change agents are able to accommodate the need for information along with the need for that information to be digested. Too much information is frequently a cause of overwhelm.
- Focus on the beneficial aspects.
Keeping everyone in the loop and focused on the advantages of the processes being undertaken is important. Following that up with what will stay the same and what will be different for each employee or manager is also crucial.
- Keep the trust alive.
Be specific about the estimated time frame and the commitment that will be required for the change process to be successful. Telling it like it is will play a significant role in bringing about enhanced trust and goodwill among all employees.
Solo and Small Biz Change Agent, Marie-Helene Sakowski at email@example.com.