Conflict it is one thing that we all deal with at work and in our personal lives. Common strategies for addressing conflict include withdrawal, giving up and giving in, and using aggressive behaviour or language. The behaviours mentioned above are not recommended as they tend to add more stress to an already tense situation.
A strategy that does not add to the pressure of conflict and its resolution involves addressing the problem productively. Meaning that diplomacy, compromise and negotiation skills are required and need to be fully utilized to resolve the strain.
When you are in conflict you are in a situation of distress and that generally lowers your levels of well-being. Having the flexibility to resolve the conflict by utilizing the skills noted above will actually boost your overall well-being.
It certainly works for me when I remember to use it. And there are times when simply withdrawing is the best solution. I recommend giving diplomacy and compromise a try. If it does not work you can always withdraw yourself or walk away from the situation.
Need greater clarity – contact me to discuss. Business Change Agent, Marie-Helene Sakowski at firstname.lastname@example.org