I read many articles where the claim is that there are new trends that businesses of every size must incorporate. Many of those articles site focusing on clients, sharing of information, and having appreciation for those who have worked with you.
From my perspective these trends are hardly new. Businesses both large and small that have been in existence for over 20 years practice these areas routinely. Today in my consulting business for example the top 3 so called new trends are solid practices.
- Focus on the client.
Tailoring my service offering to the client needs and staying focused on what is important to the client in the midst of competing demands and a cacophony of voices. Staying the course is a virtue especially when the client is looking for a quick fix to a long standing issue. Being authentic and letting the client know a quick fix may not be the solution while maintaining open lines of communication and being transparent throughout a process is a top priority.
- Sharing of information.
Being clear in all communication is critical. Sharing communication on various platforms is important for all levels of the organization to be up to date and informed.
- Showing appreciation and giving thanks.
Thanking those who are working with me on a project or initiative and appreciating that they are doing so on top of their day-to-day work is important. All of us require thanks and appreciation that is genuine and sincere.
Solo and Small Biz Change Agent, Marie-Helene Sakowski at firstname.lastname@example.org