Does Your Business Have the Capacity to Change

Often those in the top levels of a business are entrenched in having a business transition occur without having taken an accurate pulse as to what is actually involved.  This occurs in large and small businesses alike.

An accurate assessment of capacity relies on having your employees provide honest feedback as to what is on their plates currently along with their ability to take more on and have it turn out. Getting real as to what can take place is of course dependent on having honest feedback from employees.

Honesty requires trust.  Ensure you have that trust and that you are willing to have certain tasks be re-assigned, or have additional help brought in on a temporary basis to ease the strain of the current workload.

Assessing the capacity of your teams or teams and then taking the action necessary to ensure your team or teams have the necessary resources and support is crucial to the success of the business transition.

Contact me for a discussion regarding your business transition needs.

Marie-Helene Sakowski – Business Change & Transition Consultant, info@effectiveplacement.com

Communicate with Confidence

There is an expression that I grew up with that goes something like this “when the going gets tough, the tough get going”, meaning that when things are difficult – action is required. The phrase is said to come from JFK’s father Joseph Kennedy. Action in many cases takes the form of communication.

Essentially the statement is one that resonates with me.  There are however a few additions I would make to communication with confidence.

  • When you need to communicate something that is challenging or difficult – show it – be in integrity with what is occurring.
  • Pause and listen carefully before speaking or entering into a debate.
  • Hone your listening skills – pay attention to what is not being said.
  • Be aware of what you are saying and how your body is positioned – have good posture, make eye contact – say what there is to say without embellishment.

Practice and develop taking action through confident communication especially when the subject area is challenging.

Marie-Helene Sakowski – Business Consultant – Change & Transition, info@effectiveplacement.com.

 

Stop Saying Sorry

Canadian Sociologist Maja Jovanovic has made a study of apologetic statements that are made. She believes that the more we utter “sorry” the more it hurts us as individuals. When constantly saying “sorry “Jovanovic states that makes us appear smaller, timid, and diminishes our confidence.

Taking out sorry from your sentences is a discipline that requires vigilance, practice, and consideration. When you bump into someone try saying oops – pardon me, or go ahead, or even after you. When you are in a meeting and want to contribute you can be polite and enter the discussion by using any number of phrases such as How about looking at this another way, or Here is an idea. These statements do not minimize what you have to offer and who you are.

When you find yourself late for a meeting or appointment thank everyone for their patience and just join in. A simple Thank You changes the dynamic. Even when you have been challenged by something and have been complaining about a situation a thank you for listening is all that is required.

In what areas are you prepared to be cognizant of the unnecessary “sorry” phrase and are prepared to eliminate it from your speech patterns?

Marie-Helene Sakowski – Business Consultant – Change & Transition, info@effectiveplacement.com.

Areas That Make a Difference at Work

There is a lot of material on what aspects employers need to be focusing on to have engaged and productivity employees. The top from a management consulting perspective are:

  • Encouraging the development of soft skills – that is those skills that improve communication, train a solutions orientation, and set the stage for creative problem solving;
  • Providing flexible work arrangement with staggered hours for staring and completing the day and allowing for telecommuting once a week for all employees.
  • Offering safe methodologies that are free from reprisal for launching concerns over harassing or bullying behaviour in the workplace.

When employees feel that they are valued and receiving training that enhances their skill sets, when they have a degree of autonomy over their work schedules, and when they feel safe enough to report behaviour that is threatening or harassing, they will typically be engaged. Engaged employees stay with their employer for extended periods of time. Employees that are engaged are also productive with fewer sick time and absenteeism.

What are the top areas in your company relating to employee engagement?

Marie-Helene Sakowski – Business Consultant – Change & Transition, info@effectiveplacement.com.

Leadership & Cultural Change

As a leader in your business you may be faced with having to address the aspect of cultural change or transformation. You may have come to the realization that the lack of stimulating discussion on several areas of crucial importance to the business is not occurring.

Overcoming the tendency to think that a lack of discussion means that there is consensus is a key first step in recognizing that change is necessary.  Consensus is often an overlooked flag when it comes to making and taking the tough decisions that spur an organizational cultural revamp.

Consensus decision making is a useful process when it reflects active and spirited discussion.  When that is missing it indicates it may indicate that employees are simply going along with a process and are not fully engaged or supportive of what is being implemented.

When teams are avoiding disagreeing it is an additional flag that the risks involved are not being addressed. The failure of an implementation may be because a decision was made by a team or group that was not willing to challenge the process.

What action have you as a leader taken to encourage discussion and disagreement in your business?

Marie-Helene Sakowski – Business Consultant – Change & Transition, info@effectiveplacement.com.

Volatility is the New Normal

Economic Volatility – The first reason for stating that volatility is the new norm is the unprecedented lack of predictability in terms of the economic times we live in. It appears we are in a cycle of change and upheaval in terms of jobs, technology, and business operations.

Expectations for Stellar Performance from Employees – Employees and managers alike are expected to be plugged in and tuned into work for far longer than the standard work day. The expectation that texts, emails, and posts will be read and responded to after hours, during days off, and during vacation periods is considered by many to be normal.

Conflict between Work and Personal Time –The boundary between work and personal time is blurry at best. The push to achieve and in some cases do more with less has people working later and starting earlier. Smart phones and tablets are readily given out with the anticipation that availability is ensured on a 24/7 basis.

We are in a paradigm shift and it is imperative that as individuals we find ways to unplug and stay focused in what is for the most part largely uncharted territory.

Marie-Helene Sakowski – Business Consultant Change & Transition, at info@effectiveplacement.com.