- Lack of Competence. A new system implies new skills – fear of not being able to make the transition causes people to push against the process.
- Poor Timing. Planning an initiative and implementing the process during a period of relative calm is a necessity. Resistance may occur when alterations are introduced at an awkward time.
- The Lack of Reward or Incentive. A plan to address the upside for employees and the gains that will be made is necessary. Failure to do so is a breeding ground for a lack of motivation.
- Office Politics. Every organisation has its own share of in-house politics. Employees may resist as a political strategy to “show or prove” that the modification decision is wrong.
- Job Loss. Any process, technological advancement, systems, or product alteration will include streamlining, working smarter, cost reduction, efficiency, or faster turnaround times.
- Poor Communication Strategy. An inability to communicate the what, why, how, when, and who of success in terms of the methods for measuring it is a set up for resistance.
What strategies is your business undertaking to address the normalcy of resistance?
Marie-Helene Sakowski – Business Change & Transition – firstname.lastname@example.org